Shipping Policy

All orders will be produced within 1-3 days after the order date, and then we will ship them through the way you chose. We will keep updating the information to your email throughout the process.

    Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.

    Delivery Time
    Free shipping 15-25 wroking days (Orders Over $40 USD)
    Standard shipping 10-20 working days
    Urgent shipping 3-7 working days

    Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.
    If your shipping address is different from your billing address, please specify this during checkout.

    When your order has been shipped, you will receive a Shipping Notification email.
    This email will provide you with tracking number and link to track your item as it makes its way to you, as well as the date your order was shipped.

    The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.

    Please note that custom-made puzzle may have a longer processing and manufacturing time frame.

    COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.